Issue - meetings

Annual Report - Achievements against the Tenants Participation Strategy

Meeting: 30/10/2017 - The Executive (Item 12)

12 Annual Report - Achievements against the Tenants Participation Strategy pdf icon PDF 473 KB

To submit a report by the Head of Housing Services.

Additional documents:

Decision:

It was resolved –

 

·        To accept the Housing Tenants’ Participation Strategy progress report as presented.

·        That Elected Members and the Senior Leadership Team play an active part in promoting tenants’ participation and in ensuring all tenants have a voice and a part to play in future housing and corporate developments.

Minutes:

The report of the Head of Housing Services setting out progress against the Tenants’ Participation Strategy was presented for the Executive’s consideration.

 

The Portfolio Member for Housing and Supporting Communities reported that the report reflects a number of successes in 2016/17 as regards constructive engagement with tenants and leaseholders on matters that relate to how their homes are managed.

 

The Head of Housing Services said that for 2017/18 the service will seek new, up to date ways of ensuring that tenants’ views are heard.

 

Councillor Gwilym O. Jones, Chair of the Partnership and Regeneration Scrutiny Committee reported that the Scrutiny Committee had considered the progress report at its meeting on 9th October, 2017 and had noted the following –

 

  The Committee was concerned about the impact of the roll-out of Universal Credit on vulnerable families especially the delay in payments and the financial hardship this might cause. The Committee was clear that no tenant should be at risk of losing their home if as a result of delayed payment, they are temporarily unable to pay their rent.

  The Committee noted and supported the estate clean up days project.

  The Committee noted the good relationship between the Housing Service and North Wales Police with regard to sharing information to tackle anti-social behaviour on estates.

  The Committee noted that the communal lounges in sheltered housing scheme on the Island are being considered for development as a base for community hubs and that consultation with tenants on the potential for extended use is taking place.

  The Committee acknowledged the success of the Môn Tenants and Officer Voice group and it supported the intention to increase tenant representation from areas across the Island.

  The Committee supported the idea that the report be shared at one of the Members’ Briefing Sessions.

  The Committee had accepted the report and supported the recommendations therein.

 

It was resolved –

 

     To accept the Housing Tenants’ Participation Strategy progress report as presented.

     That Elected Members and the Senior Leadership Team play an active part in promoting tenants’ participation and in ensuring all tenants have a voice and a part to play in future housing and corporate developments.