Agenda item

To submit a report by the Head of Profession, HR and Transformation.

The report of the Head of Profession (Human Resources) and Transformation incorporating the Corporate Scorecard for Quarter 2 2019/20 was presented for the Executive’s consideration.

The Portfolio Member for Corporate Business reported that since the Quarter 1 Scorecard report was considered by the Executive in September, 2019 further Public Accountability Measures (PAMs) have been published by Data Cymru specifically with regard to Waste Management. These confirm that the Authority in Anglesey again has the highest recycling rates in Wales, putting it amongst the world leaders in the volume of household waste which is recycled. The Portfolio Member referred to other highlights from the Quarter 2 report as follows –

•           85% of the performance indicators continue to perform above target or within 5% tolerance of their targets which compares favourably with the position at Quarter 2 2018/19. Five indicators are underperforming (ragged RED or AMBER on the Scorecard) in Housing, Children’s and Planning Services – the report set out the reasons why aspects of these services are underperforming and outlines the improvement measures being taken to raise performance into the next quarter.

•           Attendance at work levels are at their highest since Quarter 2 2017/18 and are ragged GREEN with performance of 3.96 days lost per FTE against a target of 4.48 days lost per FTE.

•           The digital strategy has continued to see fruition during Quarter 2 with the number of registered users having more than doubled from the 5,000 seen at the end of Quarter 2 2018/19.

•           In terms of financial management, based on Quarter 2 performance information, the Council is forecasted to overspend its revenue budget by £1.935m for the year-ending 31 March, 2020 due mainly to over expenditure in Adults’ Services as a result of increasing  demand which is both challenging to manage and difficult to predict. This is addressed in greater detail in the budget monitoring report.

•           The report as a whole is very encouraging and reflects the Council’s commitment to continuously improve its services and to achieve its objectives.

The Programme, Business Planning and Performance Manager concurred with the Portfolio Member’s analysis and said that the Council through its performance management approach is able to demonstrate to the citizens of Anglesey that it is an achieving authority attested to in particular by the fact that over the course of the last three years it is has been the best performing authority in Wales and in Britain for recycling.

Councillor Dylan Rees, Vice-Chair of the Corporate Scrutiny Committee reported on Scrutiny’s discussion on the Q2 Corporate Scorecard from  its meeting on 21 November, 2019 stating that the Committee had welcomed the results of the Public Accountability Measures by Data Cymru with regard to Waste Management noting that they again place Anglesey at the top of the recycling league in Wales and beyond; the Committee also welcomed the attendance at work figures for Quarter 2 ; the Committee had sought further analysis of the  underperforming aspects in housing, children’s and planning services and was assured that these are being addressed.  The Committee had further noted that Adults’ Service budgets are under significant pressure because of growing demand and it requested and was satisfied that the Finance Scrutiny Panel will continue to closely scrutinise financial performance in this area. Having considered all the information presented, the Committee had resolved to recommend that the Executive accepts the mitigation measures as outlined in the report in relation to aspects of performance in Housing, Children’s and Planning Services and ongoing scrutiny of financial performance with emphasis and support for services under pressure.

The Executive in noting the information presented and the positive picture of performance which it portrayed expressed its appreciation of the day to day work and commitment of the Council’s staff which underpinned the encouraging outcomes at Quarter 2. The Executive was grateful also to the residents of Anglesey for playing their part in helping the Authority maintain its best performing status for recycling.

It was resolved –

•           To accept the Corporate Scorecard for Quarter 2 2019/20 noting the areas which the Senior Leadership Team is managing to secure improvements into the future as summarised in the report and,

•           To endorse the mitigation measures as outlined within the report.