Agenda item

To submit a report by the Head of Profession, HR and Transformation.

The report of the Head of Profession (Human Resources) and Transformation incorporating the Corporate Scorecard for Quarter 3 2020/21 was presented for the Executive’s consideration.

Councillor Dafydd Rhys Thomas, Portfolio Member for Corporate Business introduced the report for the third quarter of the 2020/21 financial year, a period which coincided with a short two week firebreak in October, 2020 and the introduction of a national lockdown in December, 2020. Overall, 79% of Performance Indicators are presenting as Green or Yellow with headline performance in staff absence management and the digital service shift subheading where all indicators have seen performances that have surpassed previous annual results during the pandemic. The Portfolio Member said that the importance of social media in sharing information and positively influencing behaviours to ensure greater local compliance with the Covid-19 national lockdown rules cannot be underestimated. The Council’s social media channels have seen an increase of 8.5k followers from the end of Quarter 3 2019/20 and mention should be made in this context of the Council’s Communications Team whose clear and consistent messaging have kept the public well informed and up to date throughout the pandemic period. The Council is also mindful of those within the population who are digitally excluded and will continue to provide for their needs by alternative means. For those few areas that have been identified as not performing to target, the report  explains why and offers mitigating measures aimed at improving performance going into Quarter 4 and beyond.

Councillor Richard Dew, Portfolio Member for Planning and Public Protection in referring to   the impact of the pandemic on aspects of the Planning Service’s performance highlighted recent feedback from local planning agents which stated that the Anglesey Council Planning Service is the only one in the region that is currently continuing to provide as near to normal a service as possible.

The Programme, Business Planning and Performance Manager advised that although some Performance Indicators are showing Red and are underperforming, the underlying trend for those PIs is upwards which is encouraging.

Councillor Aled Morris Jones, Chair of the Corporate Scrutiny Committee reported from the Committee’s 8 March, 2021 meeting at which the Quarter 3 Corporate Scorecard was scrutinised. The Committee was grateful for the report and updates provided by Portfolio Members and Officers at the meeting and having considered those and other clarifications, and having asked to be provided with managing homelessness data for its next meeting, the Committee was happy to accept the report noting the areas which the Senior Leadership Teams is managing to secure improvements into the future and the mitigation measures outlined, and to recommend the same to the Executive.

The Executive acknowledged the positive report and the continuing good work that it reflects which Members felt was especially gratifying considering the additional demands which dealing with the pandemic has placed on all the Council’s staff over this period.

It was resolved to accept the Scorecard monitoring report for Q3 2020/21, to note the areas which the Senior Leadership Team are managing to secure improvements into the future and to accept the mitigation measures as outlined in the report.