Decision details

Customer Service Excellence Project

Decision Maker: The Executive

Decision status: For Determination

Is Key decision?: No

Is subject to call in?: No

Decision:

It was resolved –

 

•  To approve the Customer Service Charter.

•  That a quarterly report on the initial implementation of the Customer Service Charter be presented to the Executive to monitor achievement of the standards set out.

Publication date: 03/11/2014

Date of decision: 03/11/2014

Decided at meeting: 03/11/2014 - The Executive

Accompanying Documents: