Issue - meetings

Tenants Participation Strategy

Meeting: 20/02/2024 - The Executive (Item 12)

12 Tenant Participation Strategic Plan 2024-29 pdf icon PDF 1 MB

To submit a report by the Head of Housing Services.

Additional documents:

Decision:

It was resolved to approve the Tenant Participation Strategic Plan

2024-29.

Minutes:

The report of the Head of Housing Services incorporating the Tenant Participation Strategic Plan for 2024-29 was presented for the Executive’s consideration and approval.

 

Councillor Gary Pritchard, Portfolio Member for Children, Youth and Housing Services presented the report and Plan which has been developed to ensure that the Council’s Housing Services work in partnership with tenants to develop and deliver first-rate housing services to the people of Anglesey. The development work was undertaken with both Housing staff and tenants through workshops and meetings with the Tenant Participation Advisory Service (TPAS) Cymru. The Housing Wales Act (2014) requires all social landlords in Wales to have in place a tenant participation strategy with the long-term goal of achieving continuous improvement in landlords’ performance in supporting and enabling tenants to participate. The Plan is a live document which will guide the Housing Service’s interactions and engagement with its tenants with one of the main challenges being to increase the volume of tenant participation and ensure that the voices of as many tenants as possible are heard including those from groups who are under-represented in community involvement.

 

The Community Housing Service Manager provided an overview of the Strategic Plan including the four key priority areas identified which she elaborated upon adding that tenant engagement will also play a significant part in working towards achieving the Wales Quality Housing Standard 2023 and the decisions involved in that process. A twelve-month Action Plan will be co-developed and monitored quarterly by the Tenant Participation monitoring group and an annual progress report will be prepared for the Housing Senior Management Team.

 

Councillor Dyfed Wyn Jones, Vice-Chair of the Corporate Scrutiny Committee provided a summary of the matters discussed by the Committee in scrutinising the Strategic Plan at its 16 January 2024 meeting and he confirmed that having considered the documentation presented and having heard the assurances provided by the Officers and the Portfolio Member with regard to the points raised, the Corporate Scrutiny Committee had resolved to recommend the Plan for the Executive’s approval.

 

It was resolved to approve the Tenant Participation Strategic Plan 2024-29.