Agenda item

To submit the report of the Head of Profession, HR and Transformation.

The report of the Head of Profession (HR) and Transformation incorporating the Corporate Scorecard report for Quarter 1 2025/26 was presented for the Executive’s consideration.

Councillor Carwyn Jones, Portfolio Member for Corporate Business and Customer Experience presented the report which showed that 90% of the indicators with targets monitored during the quarter performed well against those targets and were rated Green or Yellow. The scorecard has been reviewed for 2025/26 with adjustments made including the introduction of new KPIs. He highlighted that Housing Indicator 03 – the average number of days taken to re-let units of accommodation (excluding DTLs) had been revised to exclude new properties, bringing it into line with other regional housing providers’ practice. The target has been adjusted to 51 days to ensure it remains realistic but still challenging. Councillor Carwyn Jones referred to the Corporate Scrutiny Committee’s meeting on 17 September where the scorecard report was extensively discussed and underperforming indicators challenged.

Councillor Jeff Evans, Chair of the Corporate Scrutiny Committee reported back from the committee’s 17 September meeting confirming that the committee had welcomed the overall strong performance at the end of the first quarter. The committee had sought assurance regarding the five underperforming indicators relating to housing, domestic waste recycling and timeliness of FOI responses. Further clarification was requested on the  achievability of improvements in these areas. Particular attention was given to the ongoing underperformance in re-letting void properties and delivery of disabled facilities grants and pupil attendance in both primary and secondary sectors was discussed. Following assurances, the committee had resolved to note the Corporate Scorecard report for Q1 2025/26 including the areas which the Leadership Team is exploring and investigating to manage and secure further improvements into the future and to recommend it along with the proposed mitigating measures, to the Executive.

The Chair thanked Councillor Jeff Evans for the feedback and the scrutiny committee’s comprehensive review.  He confirmed that the Executive is aware of the challenges in re-letting void properties and that a task and finish group had been commissioned to examine the issue. While the trend is improving, continued efforts will be made to meet the target. He also noted an upcoming meeting with the Welsh Government’s Deputy First Minister and Cabinet Secretary for Climate Change to discuss recycling issues and targets, noting that few authorities in Wales have met Welsh Government’s 70% recycling goal. All members were encouraged to report any information regarding empty properties in their area to the  Deputy Leader and Portfolio Member for Housing for prompt investigation and action.

The Executive welcomed the report and positive overall performance. In noting that  KPI 11 under Social Care and Wellbeing relating to Leisure Centre visits was marginally below target, possibly due to good weather conditions at the time, Executive members highlighted that KPI 12 measuring the number of people participating in Môn Actif activities had exceeded its target and was considered a more accurate reflection of public engagement and participation in leisure activity. Councillor Neville Evans, Portfolio Member for Leisure, Tourism and Maritime explained that while KPI 11 is a statutory measure, the Council also tracks Môn Actif activities. He reported that 6,000 children had been engaged with Môn Actif at Sioe Môn and 588 participated in Swim Safe lessons on Anglesey’s beaches.

The Chair added that representations have been made to Welsh Government requesting that KPI 11 be reviewed to include Môn Actif community based activities. He reiterated that the scorecard serves as a key source of evidence for the self-assessment and a tool for challenging performance  across portfolios, influencing how evidence is collected,  reported and used to drive improvement.

It was resolved to note the areas which the Leadership Team and relevant service are exploring and investigating to manage and secure improvements into the future. These are in relation to Housing (re-letting of void properties and delivery of Disabled Facilities Grants), Climate Change (domestic waste recycling), Whole Council Health (FOI responses within timescale).