Agenda item

To submit the report of the Head of Profession, HR and Transformation.

The report of the Head of Profession (HR) and Transformation incorporating the Corporate Scorecard for Quarter 2 2025/26 was presented for the Executive’s consideration.

Councillor Robin Williams, Deputy Leader and Portfolio Member for Finance, Corporate Business and Customer Experience presented the report which showed that 87% of the indicators with targets monitored during the quarter performed well against those targets and were rated Green or Yellow. He highlighted  the performance high points set out in section 2.3 of the scorecard report and also noted the areas which the Leadership Team and relevant services are investigating to secure future improvements. Those areas, detailed in section 2.2 of the report along with associated mitigation measures, relate to indicators  under Housing, Economy, Climate Change and Whole Council Health. He concluded that overall, the scorecard presents a positive picture of performance at the end of the second quarter

Councillor Jeff Evans, Chair of the Corporate Scrutiny Committee reported back from the committee’s 18 November 2025 meeting, which had considered the Q2 scorecard report. The committee had discussed the report in detail and reflected on the Council’s overall positive performance against the strategic objectives of the Council Plan in the period. The committee had sought assurances on progress regarding indicators below target or requiring further intervention and had noted the areas in which the Leadership Team and relevant services are working to secure improvements. The committee had recommended the report and mitigation measures outlined therein to the Executive.

The Executive acknowledged the in-depth discussion and rigorous questioning of underperformance by the Corporate Scrutiny Committee. It was noted that the below target Housing indicators are now showing improvement, with the scrutiny task and finish group and the Housing Service having worked hard to secure progress. Councillor Robin Williams as the former Portfolio Member for Housing commented that issues relating to the time taken to re-let council properties had been identified some time ago and that remedial action remains ongoing. The matter will continue to receive attention both from the service and the current portfolio member.

Councillor Alun Roberts, Portfolio Member for Leisure, Maritime, Tourism and Property referred to underperforming indicator Economy 04 – total number of customers with annual mooring contracts and explained that he had advised the Corporate Scrutiny Committee that the target of 65 may be unrealistic given changing boating habits and ownership, rising expectations and the growing appeal and convenience of marina facilities.

The Executive also recognised the continuing strong performance of Môn Actif with participation figures again above target.  Although the Council measures Môn Actif performance under Social Care and Wellbeing local indicator KP12,  the statutory indicator  prescribed by Welsh Government – KP11, which records the number of visits to leisure centres, does not capture this data. The Chair noted that representations have been made previously to Welsh Government requesting a review of KPI 11 to include community based activities delivered by Môn Actif.

It was resolved to accept the scorecard monitoring report for Quarter 2 2025/26 and to note the areas which the Leadership Team and relevant service are exploring and investigating to manage and secure further improvements into the future. These were in relation to Housing (re-letting of void properties and delivery of Disabled Facilities Grants),  Economy (number of annual mooring contracts and inspection of high risk business for compliance with food hygiene legislation), Climate Change (Domestic Waste recycling) and Whole Council Health (responses to FOI requests within timescale).