To approve the recommended option of retaining the service in-house, but merging the client and contractor teams into one repairs service whilst modernising and transforming the service, subject to the following conditions:
• That the aim should be to undertake and complete the transformation project of the Repairs Service within a 2 year timeframe;
• That the recommended option also incorporates where feasible, elements of the following:
• Option 2.1.3 with reference to different structures of contracts;
• Option 2.1.5 – outsourcing parts of the services;
• Option 2.1.8 – a Lean Service model.
• That the restructure does not entail an expansion of the Repairs Service workforce;
• That the number of contractors deployed by the Repairs Service is reviewed with a view to reduction;
• That a review of the project be undertaken within four months and a progress report presented to the Executive;
• That performance indicators for the Housing Repairs Service be incorporated within the Corporate Scorecard.